Privacy Policy

Last updated: August 13, 2026

Howard Miller Memorial LLC ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect information when you interact with our website, our sales representatives, and our services. We serve business customers, primarily funeral homes and memorial providers.

Information We Collect

We collect information you provide directly to us, including: contact information (name, business name, email address, phone number, mailing address); order information (products purchased, shipping details, order history); and payment information, which is processed by third-party payment processors. We do not store full payment card numbers on our systems.

We also collect limited technical information automatically when you visit our website, such as browser type, pages visited, and analytics data collected through cookies.

How We Use Your Information

We use the information we collect to: fulfill and ship orders; provide customer service and account support; communicate with you about orders, quotes, product availability, and account matters; improve our website and services; and comply with legal obligations.

SMS/Text Messaging

Our sales representatives may communicate with business customers via SMS text message. Consent to receive SMS messages is collected verbally by our sales representatives during phone calls, in-person meetings, or industry trade shows, and is documented in our CRM at the time your number is collected.

Mobile phone numbers and SMS opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at support@howardmillermemorial.com.

Cookies and Analytics

Our website uses cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies through your browser settings.

Sharing of Information

We do not sell your personal information. We share information only with service providers who help us operate our business (such as shipping carriers, payment processors, and our CRM provider), and as required by law.

Data Retention

We retain your information for as long as needed to serve your account, fulfill orders, and meet legal and accounting requirements.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at the address below.

Contact Us

Howard Miller Memorial LLC
Email: support@howardmillermemorial.com